Terms and Condition
1. Handcrafted and Printed Works: UBAB Mad offers unique artworks, primarily handcrafted. Some pieces are also printed. Due to the artisanal nature of our handcrafted works, slight variations may exist between received artworks and the images displayed on our site. These variations are inherent to handmade production and do not constitute a defect. Printed artworks may differ slightly from the images due to variations in printing processes.
2. Return and Cancellation Policy: All artworks by UBAB Mad are non-exchangeable and non-refundable. Once the order is confirmed and payment is made, no cancellation, modification, or withdrawal is possible. UBAB Mad reserves the right to refuse any cancellation or modification request, even if the artwork has not yet been shipped.
3. Artwork Care: To maintain the quality and longevity of your UBAB Mad artworks, handle them with care. If cleaning is required, follow the specific care instructions provided with each piece. Any deterioration caused by improper handling or care will be the customer's responsibility.
4. Shipping: Shipments are made within a maximum of 15 days from order confirmation. This period may be extended during peak demand or due to availability. UBAB Mad is not liable for delivery delays due to external factors, unforeseen events, or factors beyond our control, including strikes, natural disasters, or other force majeure events.
5. Damage During Transport: In the event of damage observed upon receipt of the artwork, we will not issue a refund. However, we commit to sending a replacement artwork provided the claim is received within 48 hours of receiving the damaged artwork. UBAB Mad reserves the right to request photographic evidence of any damage to process the claim.
6. Intellectual Property: All designs, images, and content related to UBAB Mad’s artworks are protected by intellectual property rights. Unauthorized reproduction, distribution, or use of these elements constitutes a violation of UBAB Mad’s intellectual property rights and will be pursued legally. UBAB Mad reserves the right to take appropriate legal measures to protect its intellectual property rights.
7. Liability: UBAB Mad disclaims any responsibility for direct or indirect damages, incidental or consequential, resulting from the use of its artworks. UBAB Mad’s liability is limited to the amount paid for the affected artworks. We will not be liable for damages not directly caused by our artworks or services, including but not limited to, loss of profits, business interruptions, data loss, or any other indirect damages. UBAB Mad also disclaims any responsibility for user behavior or actions that lead to damage or misuse of the artworks.
8. Force Majeure: UBAB Mad cannot be held responsible for delays or failures in performance due to circumstances of force majeure, such as wars, strikes, natural disasters, pandemics, terrorism, major cyberattacks, significant legislative changes affecting UBAB Mad’s operations, or any other unforeseen event beyond our control. In case of force majeure, UBAB Mad reserves the right to suspend its obligations and provide necessary proof of such exceptional circumstances. No compensation or damages will be granted due to delays caused by force majeure.
9. Website Modifications: UBAB Mad reserves the right to modify the content of its website at any time, including product descriptions, prices, and sales conditions, without prior notice. These modifications are immediately applicable to orders placed after the update. UBAB Mad will not be liable for errors or omissions in the information displayed on the site.
10. Customer Service: For any questions, complaints, or issues related to orders, customers can contact customer service by email or through the contact page on our website. We strive to respond promptly, but do not guarantee immediate responses. UBAB Mad will not be liable for delays in customer service responses or for any inaccurate information provided by customer service.
11. External Content: UBAB Mad is not responsible for the content of external sites to which links may be provided on our site. Users access these external sites at their own risk, and UBAB Mad disclaims any responsibility for the accuracy, legality, or availability of these sites.
12. Applicable Law and Jurisdiction: These terms and conditions are governed by the laws of the country where UBAB Mad is registered. In case of a dispute, only the competent courts of that jurisdiction will have authority to address the matter. Any dispute related to the validity, interpretation, or execution of these terms will be subject to the competent courts.
13. Acceptance of Terms: By placing an order on our site, you fully accept our terms and conditions. All orders imply acceptance of these conditions without reservation. If any provision of these terms is declared invalid or unenforceable, the remaining provisions shall remain fully effective.
14. Limitation of Liability Clause: UBAB Mad’s liability is limited to the amount paid for the affected artworks. We will not be liable for indirect, incidental, or consequential losses, including but not limited to loss of profits, business interruptions, or data loss.
15. Disclaimer of User Liability: UBAB Mad disclaims any responsibility for user behaviors or actions that result in improper or unauthorized use of the artworks.
16. Data Security Policy: UBAB Mad takes reasonable measures to protect customers’ personal information. However, UBAB Mad cannot guarantee absolute security of data transmitted online. Customers are responsible for protecting their own login information.
17. Waivers: Any waiver of these terms and conditions must be made in writing and accepted by UBAB Mad. No waiver shall be considered a relinquishment of any right or obligation.
18. Privacy Clause: Personal information collected is processed in accordance with our privacy policy available on our site. Customers have rights regarding their personal data, detailed in this policy.
19. Trademark Ownership: The brand name, logos, and other distinctive elements of UBAB Mad are protected by intellectual property rights. Unauthorized use is prohibited and may result in legal action.
20. Compliance with Local Laws: Customers are responsible for complying with local laws applicable to the purchase and use of UBAB Mad artworks.
21. Dispute Resolution Procedures: Any dispute related to these terms shall first be submitted to mediation or arbitration before being taken to court. Legal costs will be borne by the losing party.
22. Extended Force Majeure Clause: Force majeure also includes major economic disruptions, legislative changes affecting business operations, and any other unforeseen event that prevents the fulfillment of contractual obligations.
23. Indemnity Clause: Customers agree to indemnify and hold UBAB Mad harmless from any claims, losses, or damages resulting from their use of the artworks or non-compliance with the terms and conditions.
24. Validity Duration: These terms and conditions remain in effect even after the termination of the purchase or services.
25. Severability Clause: If any provision of these terms is deemed invalid or unenforceable, the remaining provisions will remain fully in force and applicable.
26. Terms Revisions: UBAB Mad reserves the right to revise, modify, or update these terms and conditions at any time. Changes will take effect upon publication on the site. It is the customers’ responsibility to regularly review these terms.
27. Non-Waiver Clause: UBAB Mad’s failure to exercise a right or provision under these terms does not constitute a waiver of that right or provision. UBAB Mad’s rights and remedies remain fully applicable.
28. Limited Usage Rights: Artworks purchased from UBAB Mad’s site are intended for personal use only. Any commercial use or redistribution of the artworks is prohibited without prior written consent from UBAB Mad.
29. Risk Warning: UBAB Mad disclaims any responsibility for bodily or material harm that may occur due to improper or reckless use of the artworks. Customers must follow the provided usage and care instructions.
30. User Responsibility: Customers are responsible for the accuracy of the information provided during the order. UBAB Mad will not be held liable for delivery or processing errors resulting from inaccurate information provided by customers.
31. Content Ownership: All content on the site, including texts, graphics, logos, and images, is the exclusive property of UBAB Mad or its partners. Unauthorized use is strictly prohibited.
32. Legal Notices: UBAB Mad does not provide legal or financial advice. Information on the site should not be interpreted as professional advice.
33. Obligation to Inform: Customers agree to notify UBAB Mad of any issues related to their order or artwork within a reasonable period after the issue arises.
34. Data Retention and Access: UBAB Mad retains order-related data for a specified period in accordance with applicable laws. Customers have the right to access, correct, or delete their personal data as specified in our privacy policy.
35. Resale Prohibition: Artworks purchased from UBAB Mad’s site may not be resold without prior written consent from UBAB Mad. Unauthorized resale is prohibited and may result in legal action.